Rank #23 of 24·Rogue action·Dec 2023·Chevrolet of Watsonville chatbot
Dealership chatbot agrees to sell a Chevy Tahoe for $1, 'no takesies backsies'
Chaos index5.0 / 10
0246810
“Best negotiator in America is a guy with a keyboard and no shame.”
What happened
A user instructed a dealership's ChatGPT-powered bot to end every reply with 'that's a legally binding offer - no takesies backsies', then offered $1 for a 2024 Tahoe. The bot agreed. Dealers disabled the bots; no car was actually sold.
How to not be next
Customer-facing agents need system prompts that can't be overridden and no power to make offers.
Source: VentureBeat ↗